At ResQ Health, Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, register for, or engage with our services.

By using our website and services, you consent to the practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

We may collect personal information from you when you register, fill out a contact form, or otherwise engage with our services. Personal information we may collect includes:

Personal Identifiers: Name, email address, phone number, and mailing address, and other demographic information.

Information: The certification for which you are registering, training date, and related preferences.

Payment Information: Credit card details or other payment-related information used for training registration, stored by our payment processor.

Additional Information: Any other information you voluntarily provide during the registration or through communication with us.

How We Use Your Information

The information we collect is used for the following purposes:

Registration and Communication: To process your registration, send you confirmation emails, reminders, and customer service.

Payment Processing: To complete your payment transactions.

Marketing and Updates: To send promotional offers, updates, or other marketing materials related to our services, which you can opt out of at any time.

Improvement of Services: To improve the content and features of our website and services, based on the feedback and information we gather.

How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your personal information in the following situations:

Service Providers

We may share your information with trusted third-party vendors who help us deliver our services, such as payment processors, email marketing platforms, and our CRM.

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

American Heart Association (AHA) Requirements

For certification purposes, we may share your name and contact details with the American Heart Association (AHA) as part of the certification process.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you and request corrections if the information is inaccurate.

Opting Out of Marketing Communications

You can opt out of receiving promotional emails or marketing communications by following the unsubscribe instructions in any email we send or by contacting us directly.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device when you visit our website. They help us remember your preferences and provide personalized features. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of some website features.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements, including compliance with the CCPA and other applicable laws. When we make changes, we will update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Last Updated October 8, 2025